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Its analysis technology also improves operational efficiency.

The arrival of a newborn is a joyous and challenging time for parents. Specifically, for mothers, the challenge is not only to take care of their newborns, but also how to take care of themselves when they experience postpartum physical, physical, and psychological changes. It is essential to have a safe and relaxing environment to practice self-care and get support.

KAI, Singapore's first luxury postpartum confinement center, provides such an environment. KAI's products are not only known for their luxurious services and carefully prepared food, but also for camera technology that ensures the safety of mothers and babies. The postpartum center has partnered with Axis Communications and Canon Singapore to provide a video system that can remotely monitor the baby in the nursery while the parents are relaxing.

Kevin Kwee, the co-founder of KAI, said: “When mothers need time to rest and recover, they use remote baby monitoring in the nursery.” “With the AXIS Camera Station (ACS) mobile viewing application, parents can view clear baby videos in real time. ”Coupled with the expertise of the internal staff, customers of the center can rest assured that they and their newborns are receiving the best care.

The ACS mobile viewing app also allows relatives who live overseas or cannot travel to view young children miles away. Therefore, the family stays in touch and can share the joy of welcoming new family members.

"KAI is very unique; Mr. Roger Khoo, National Sales Manager of Axis Communications Singapore, said that although they are engaged in the hotel industry, their business nature is somewhat similar to that of another market segment. "Interestingly, several solutions are also used. Very suitable for healthcare customers. "

Balance luxury, safety and technology

More than 50 cameras are installed, and the cameras in each area have different purposes. The cameras used outdoors work well in low-light conditions, while the panoramic cameras are used in indoor areas for flexible security. “For example, the nursery’s cameras will specifically monitor the process, work flow, workload, efficiency, etc. At the same time, the parking lot cameras will monitor very different things, such as the return of guests. So, all the way from the gate, we can see To the guests come in. We can stand by, open the door, prepare the team to welcome them back, etc. Therefore, in terms of the function of the camera, it must be very powerful. It must be very diverse and must be experienced in this very high-level hotel To meet different needs and all of them,” Mr. Kwee added.

The ACS video management system or VMS is also used, combined with the 360° view of the panoramic camera, to provide KAI employees and security teams with a better user experience, especially when dealing with events that require fast action to export high-definition evidence, so that they can easily Identify and record any incidents on site.

The camera uses Axis Zipstream technology to obtain clear image quality even in low-light conditions and reduce storage and bandwidth requirements. At the same time, three intelligent algorithms are used to identify and record important forensic details at full resolution and full resolution. Recognize, record and send frame rate. This feature makes it ideal for soft-lit areas such as restaurants and hotel lobbies, where theft and fraud can be detected at the point of sale.

In addition to security purposes, these smart video solutions can also be used to improve the operational efficiency of hotel institutions. At KAI, cameras have been deployed in key operating areas such as kitchens to monitor processes and measure peak and downtime. This helps the team improve training, adjust procedures, and manpower allocation.

"We have cooperated with Canon to build a good system design, solution and model suitable for KAI to meet its business needs and safety requirements. We ensure that Canon and KAI are given priority during the entire implementation process to ensure the smooth progress of the project." Mr. Khoo said.

"Our solution can also help track trends in waiting times, cleanliness and service standards, allowing owners to make smart changes to support their brands and maintain customer retention," Mr. Khoo said. "Some cameras can also install analytics, such as AXIS Live Privacy Shield or AXIS Loitering Guard, to enhance operations." AXIS Live Privacy Shield is a multi-functional analysis function that enables compatible cameras to dynamically shield live and recorded videos in real time Moving objects, characters or backgrounds, it is a module developed for real-time dynamic shielding, and it respects the privacy of guests during video surveillance. At the same time, AXIS Loitering Guard will track moving objects and trigger events when they stay in a certain area for too long. This analysis application is ideal for wandering detection in low-traffic, semi-public areas (such as parking lots and loading areas) after work.

As a further example of an integrated solution, hotel customers can combine and optimize cameras with network door phones and speakers, and deploy them to areas such as the front desk, corridors, lobbies, private areas, and self-checkout. From there, analytics software can perform functions such as baggage tracking and poolside security without compromising guest privacy. The solution can be further expanded to include network video intercoms that allow two-way communication with employees and guests, and access control solutions that prevent unauthorized entry and simplify the delivery of goods.

Even in these challenging times, KAI and Axis Communications recognized the need to upgrade properties to ensure the safety of employees and guests.

"While the COVID-19 pandemic has prompted some of our hotel customers to pause, others have been using the economic slowdown as an opportunity to upgrade their properties and studying how to adapt their business to these changes and make themselves a proof of the pandemic," Mr. Qiu said.

"Some customers have equipped themselves with technologies and analysis such as AXIS queue monitor to monitor, for example, waiting time in the queue to avoid overcrowding. At the same time, AXIS People Counter analysis ensures safety distance occupancy compliance. By building scalable With integrated end-to-end solutions, our system can help minimize the negative impact of sudden market changes (such as epidemic regulations)."

"We will also continue to train our employees and channel partners through webinars and other online learning platforms so that they can continue to improve their skills and knowledge in the industry."

Axis also plans to continue to share its solutions with existing and potential customers through its own and partner channels to raise awareness of such solutions and other technologies that will be available in the near future. To learn more about how Kai Suites works with customers and clients to meet their business needs and drive success together, please view their stories here.

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Web Design: Halcyon Web Design